{"id":97,"date":"2026-03-14T08:17:28","date_gmt":"2026-03-14T08:17:28","guid":{"rendered":"https:\/\/www.hugspil.is\/?page_id=97"},"modified":"2026-03-14T10:43:51","modified_gmt":"2026-03-14T10:43:51","slug":"algengar-spurningar-2","status":"publish","type":"page","link":"https:\/\/www.hugspil.is\/is\/faq-2\/","title":{"rendered":"Algengar spurningar"},"content":{"rendered":"

Velkomin \u00ed Hugspil FAQ! H\u00e9r finnur \u00fe\u00fa sv\u00f6r vi\u00f0 algengustu spurningum um g\u00e1tuboxin okkar, hugansg\u00e1tur, pantanir, sendingar, skilar\u00e9ttindi og fleira. Finndir\u00f0u ekki \u00fea\u00f0 sem \u00fe\u00fa ert a\u00f0 leita a\u00f0? Haf\u00f0u samband vi\u00f0 okkur \u00e1 info@hugspil.is<\/a><\/strong>.<\/p>\n\n\n\n

Almennar spurningar<\/h3>\n\n\n\n

Hva\u00f0 er Hugspil?<\/strong> Hugspil b\u00fd\u00f0ur \u00fe\u00e9r einst\u00f6k v\u00e9lr\u00e6n \u00ferautir og fl\u00f3kin \u00ferautakassar h\u00f6nnu\u00f0 s\u00e9rstaklega fyrir \u00edslenskra \u00e1hugamanna. V\u00f6rur okkar bj\u00f3\u00f0a upp \u00e1 heillandi \u00e1skoranir sem skerpa hugann og veita endalausa skemmtun.<\/p>\n\n\n\n

Hver getur keypt hj\u00e1 Hugspil.is?<\/strong> Allir! Vefs\u00ed\u00f0an okkar er opin vi\u00f0skiptavinum \u00e1 \u00cdslandi og (\u00fear sem \u00fea\u00f0 er \u00ed bo\u00f0i) erlendis. \u00de\u00fa ver\u00f0ur a\u00f0 vera a\u00f0 minnsta kosti 18 \u00e1ra e\u00f0a hafa leyfi foreldra\/forr\u00e1\u00f0amanns ef \u00fe\u00fa ert yngri.<\/p>\n\n\n\n

P\u00f6ntun og grei\u00f0sla<\/h3>\n\n\n\n

Hvernig \u00e1 \u00e9g a\u00f0 leggja inn p\u00f6ntun?<\/strong> Sko\u00f0a\u00f0u b\u00fa\u00f0ina okkar, b\u00e6ttu v\u00f6rum \u00ed innkaupak\u00f6rfuna, far\u00f0u \u00ed afgrei\u00f0slu, sl\u00e1\u00f0u inn uppl\u00fdsingar \u00fe\u00ednar, veldu sendingara\u00f0fer\u00f0 og lj\u00faktu grei\u00f0slunni. \u00de\u00fa f\u00e6r\u00f0 strax p\u00f3st me\u00f0 sta\u00f0festingu \u00e1 p\u00f6ntuninni.<\/p>\n\n\n\n

Hva\u00f0a grei\u00f0slum\u00e1ta sam\u00feykki\u00f0 \u00fei\u00f0?<\/strong> Vi\u00f0 t\u00f6kum vi\u00f0 helstu kredit- og debetkortunum og \u00f6llum \u00f6\u00f0rum \u00f6ruggu grei\u00f0slua\u00f0fer\u00f0um sem birtast vi\u00f0 grei\u00f0slu (vinnsla fer fram \u00ed gegnum trausta \u00feri\u00f0ja a\u00f0ila). Vi\u00f0 geymum ekki allar kortuppl\u00fdsingar \u00fe\u00ednar.<\/p>\n\n\n\n

Eru ver\u00f0in me\u00f0 vir\u00f0isaukaskatti?<\/strong> J\u00e1 \u2014 \u00f6ll s\u00fdnd ver\u00f0 innihalda \u00edslenskan vir\u00f0isaukaskatt nema s\u00e9rstaklega s\u00e9 teki\u00f0 fram anna\u00f0.<\/p>\n\n\n\n

Bj\u00f3\u00f0i\u00f0 \u00fei\u00f0 upp \u00e1 gjafap\u00f6kkun e\u00f0a skilabo\u00f0?<\/strong> Ekki n\u00fana, en endilega haf\u00f0u samband vi\u00f0 www.giftreykjavik.is \u00fear sem \u00feeir nota birg\u00f0ir okkar \u00ed p\u00f6ntunum s\u00ednum.<\/p>\n\n\n\n

Sendingar og afhending<\/h3>\n\n\n\n

Hva\u00f0a flutningsa\u00f0ila notar\u00f0u?<\/strong> Vi\u00f0 sendum me\u00f0 Dropp<\/strong>, P\u00f3sturinn<\/strong> (P\u00f3st\u00fej\u00f3nusta \u00cdslands), og Leit Lei\u00f0<\/strong>, fer eftir sta\u00f0setningu \u00feinni og p\u00f6ntunaruppl\u00fdsingum.<\/p>\n\n\n\n

Hversu miki\u00f0 kostar sendingin?<\/strong> Sendingarkostna\u00f0ur er reikna\u00f0ur sj\u00e1lfkrafa vi\u00f0 grei\u00f0slu \u00fat fr\u00e1 \u00feyngd p\u00f6ntunar, st\u00e6r\u00f0, afhendingarheimilfangi og valinni flutningsa\u00f0ila. Vi\u00f0 bj\u00f3\u00f0um stundum upp \u00e1 \u00f3keypis sendingu \u00e1 p\u00f6ntunum yfir \u00e1kve\u00f0na upph\u00e6\u00f0 (sko\u00f0a\u00f0u v\u00f6rus\u00ed\u00f0ur e\u00f0a kynningar).<\/p>\n\n\n\n

Hversu langan t\u00edma tekur afhendingin?<\/strong> Inni \u00e1 \u00cdslandi: venjulega 1\u20135 virkir dagar (oft 1\u20133 \u00e1 h\u00f6fu\u00f0borgarsv\u00e6\u00f0inu). N\u00e1kv\u00e6mar \u00e1\u00e6tlanir birtast vi\u00f0 grei\u00f0slu. Vi\u00f0 afgrei\u00f0um pantanir innan 1\u20133 virkra daga (oft hra\u00f0ar fyrir v\u00f6rur sem eru til \u00e1 lager).<\/p>\n\n\n\n

Sendi\u00f0 \u00fei\u00f0 til \u00fatlanda?<\/strong> J\u00e1, til valinna landa (a\u00f0allega EES) \u2014 frambo\u00f0, aukakostna\u00f0ur og tollgj\u00f6ld ver\u00f0a s\u00fdnd vi\u00f0 grei\u00f0slu. Vi\u00f0skiptavinir utan \u00cdslands bera \u00e1byrg\u00f0 \u00e1 innflutningsgj\u00f6ldum og sk\u00f6ttum.<\/p>\n\n\n\n

Hva\u00f0 ef pakkinn minn seinkast e\u00f0a t\u00fdnist?<\/strong> Haf\u00f0u samband vi\u00f0 okkur \u00e1 info@hugspil.is<\/a> me\u00f0 p\u00f6ntunarn\u00fameri \u00fe\u00ednu. Vi\u00f0 rekjum sendingar og vinnum me\u00f0 flutningsa\u00f0ilum til a\u00f0 leysa vandam\u00e1l. Tilkynntu vandam\u00e1l innan sj\u00f6 daga fr\u00e1 \u00e1\u00e6tla\u00f0ri afhendingu.<\/p>\n\n\n\n

Skilar, endurgrei\u00f0slur og afturk\u00f6llun<\/h3>\n\n\n\n

Get \u00e9g skila\u00f0 v\u00f6ru e\u00f0a fengi\u00f0 endurgrei\u00f0slu?<\/strong> J\u00e1 \u2014 sj\u00e1\u00f0u allt hj\u00e1 okkur Endurgrei\u00f0slu- og skilarreglur<\/strong> fyrir n\u00e1nari uppl\u00fdsingar. Sem neytandi \u00ed EES\/\u00cdslandi hefur \u00fe\u00fa almennt 14 daga afturk\u00f6llunar\u00e9ttur<\/strong> (afturk\u00f6llunart\u00edmi) fr\u00e1 \u00fev\u00ed a\u00f0 \u00fe\u00fa f\u00e6r\u00f0 p\u00f6ntunina \u00fe\u00edna, en \u00feetta gildir ekki um \u00e1kve\u00f0nar s\u00e9rsni\u00f0nar e\u00f0a innsigla\u00f0ar v\u00f6rur eftir opnun.<\/p>\n\n\n\n

Hvernig \u00e1 \u00e9g a\u00f0 skila v\u00f6ru?<\/strong> Tilkynntu okkur me\u00f0 t\u00f6lvup\u00f3sti (info@hugspil.is<\/a>) innan leyfillegs t\u00edmafrests, skilu\u00f0u \u00fe\u00e1 v\u00f6runni \u00ed upprunalegu \u00e1standi. Venjulega grei\u00f0ir \u00fe\u00fa fyrir sendingarkostna\u00f0 vi\u00f0 skil, nema varan s\u00e9 g\u00f6llu\u00f0. Endurgrei\u00f0slur eru afgreiddar innan 14 daga fr\u00e1 m\u00f3tt\u00f6ku skila\u00f0ra vara.<\/p>\n\n\n\n

Hva\u00f0 ef p\u00fasluspili\u00f0 mitt berst skemmt e\u00f0a g\u00f6llu\u00f0?<\/strong> Haf\u00f0u samband vi\u00f0 okkur strax (innan sj\u00f6 daga fr\u00e1 m\u00f3tt\u00f6ku) me\u00f0 myndum og p\u00f6ntunarn\u00fameri \u00fe\u00ednu. Gallame\u00f0h\u00f6ndlun v\u00f6ru fellur undir tveggja \u00e1ra lagalega \u00e1byrg\u00f0 \u2014 vi\u00f0 bj\u00f3\u00f0um upp \u00e1 vi\u00f0ger\u00f0, endurn\u00fdjun, ver\u00f0l\u00e6kkun e\u00f0a endurgrei\u00f0slu.<\/p>\n\n\n\n

V\u00f6rur og g\u00e1tur<\/h3>\n\n\n\n

Eru \u00ferautirnar hentar b\u00f6rnum?<\/strong> Sum eru \u2014 athuga\u00f0u aldursm\u00e6likvar\u00f0a \u00ed v\u00f6rul\u00fdsingu. Margar eru hanna\u00f0ar fyrir unglinga og fullor\u00f0na vegna fl\u00e6kjustigs.<\/p>\n\n\n\n

Get \u00e9g fengi\u00f0 hj\u00e1lp ef \u00e9g festist \u00ed \u00feraut?<\/strong> Vi\u00f0 elskum g\u00f3\u00f0a \u00e1skorun! V\u00edsbendingar e\u00f0a lausnir eru f\u00e1anlegar eftir bei\u00f0ni (p\u00f3sti\u00f0 okkur \u00e1 netfangi\u00f0 okkar), en vi\u00f0 hvetjum ykkur til a\u00f0 reyna fyrst \u2014 \u00fea\u00f0 er nefnilega \u00fea\u00f0 skemmtilega!<\/p>\n\n\n\n

Ertu me\u00f0 n\u00fd g\u00e1tur v\u00e6ntanlegar flj\u00f3tlega?<\/strong> J\u00e1 \u2014 vi\u00f0 b\u00e6tum reglulega vi\u00f0 n\u00fdst\u00e1rlegum h\u00f6nnunum. Skr\u00e1\u00f0u \u00feig \u00ed fr\u00e9ttabr\u00e9fi\u00f0 okkar til a\u00f0 f\u00e1 uppf\u00e6rslur og einkarbo\u00f0.<\/p>\n\n\n\n

A\u00f0gangur og pers\u00f3nuvernd<\/h3>\n\n\n\n

\u00dearf \u00e9g reikning til a\u00f0 panta?<\/strong> Nei \u2014 gestagrei\u00f0sla er \u00ed bo\u00f0i. Me\u00f0 \u00fev\u00ed a\u00f0 stofna a\u00f0gang getur\u00f0u fylgst me\u00f0 p\u00f6ntunum, vista\u00f0 heimilisf\u00f6ng og sko\u00f0a\u00f0 s\u00f6gu p\u00f6ntunar.<\/p>\n\n\n\n

Hvernig verndar\u00f0u pers\u00f3nuuppl\u00fdsingar m\u00ednar?<\/strong> Vi\u00f0 t\u00f6kum pers\u00f3nuvernd alvarlega og fylgjum GDPR og \u00edslenskum pers\u00f3nuverndarl\u00f6gum a\u00f0 fullu. Sj\u00e1 okkar Pers\u00f3nuverndarstefna<\/strong> fyrir allar uppl\u00fdsingar.<\/p>\n\n\n\n

Get \u00e9g afskr\u00e1\u00f0 mig \u00far t\u00f6lvup\u00f3stlista?<\/strong> J\u00e1 \u2014 \u00ed hverjum markp\u00f3sti er hlekkur til a\u00f0 afskr\u00e1 sig, e\u00f0a sendu okkur t\u00f6lvup\u00f3st \u00e1 info@hugspil.is<\/a>.<\/p>\n\n\n\n

\u00d6nnur spurningar<\/h3>\n\n\n\n

\u00c9g hef spurningu sem er ekki skr\u00e1\u00f0 h\u00e9r \u2014 hverjum \u00e1 \u00e9g a\u00f0 hafa samband?<\/strong> Vi\u00f0 erum f\u00fas til a\u00f0 hj\u00e1lpa! Sendu okkur t\u00f6lvup\u00f3st \u00e1 info@hugspil.is<\/a><\/strong> e\u00f0a skrifa\u00f0u til: TORI EHF Dunhagi 18 Reykjav\u00edk, 107 \u00cdsland<\/p>\n\n\n\n

Get \u00e9g or\u00f0i\u00f0 endurs\u00f6lua\u00f0ili?<\/strong> Vi\u00f0 erum opin fyrir \u00e1hugaver\u00f0um samstarfssamningum \u2014 sendu till\u00f6gu \u00fe\u00edna til info@hugspil.is<\/a>.<\/p>\n\n\n\n

\u00deakka \u00fe\u00e9r fyrir a\u00f0 velja Hugspil \u2014 vi\u00f0 vonum a\u00f0 \u00ferautirnar okkar feli \u00ed s\u00e9r margar klukkustundir af gle\u00f0ilegri \u00e1skorun og \u00e1n\u00e6gju! \ud83e\udde9<\/p>","protected":false},"excerpt":{"rendered":"

Welcome to the Hugspil FAQ! Here you’ll find answers to the most common questions about our puzzle boxes, brain teasers, ordering, shipping, returns, and more. Can’t find what you’re looking for? Contact us at info@hugspil.is. General Questions What is Hugspil? Hugspil brings you unique physical puzzles and intricate puzzle boxes designed especially for Icelandic enthusiasts. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-97","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/pages\/97","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/comments?post=97"}],"version-history":[{"count":2,"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/pages\/97\/revisions"}],"predecessor-version":[{"id":137,"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/pages\/97\/revisions\/137"}],"wp:attachment":[{"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/media?parent=97"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}