{"id":87,"date":"2026-03-13T09:30:59","date_gmt":"2026-03-13T09:30:59","guid":{"rendered":"https:\/\/www.hugspil.is\/?page_id=87"},"modified":"2026-03-13T09:31:01","modified_gmt":"2026-03-13T09:31:01","slug":"sendingarstefna","status":"publish","type":"page","link":"https:\/\/www.hugspil.is\/is\/shipping-policy\/","title":{"rendered":"Sendingarstefna"},"content":{"rendered":"<p class=\"ext-animate--on\"><\/p>\n\n\n\n<p class=\"ext-animate--on\"><strong>Sendingarstefna<\/strong> <strong>Gildist\u00f6kudagur: 13. mars 2026<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on\"><strong>TORI EHF<\/strong> \u201cvi\u00f0\u201d, \u201coss\u201d, \u201cokkar\u201d er \u00e1n\u00e6gt me\u00f0 a\u00f0 bj\u00f3\u00f0a sendingu \u00e1 h\u00e6fum p\u00f6ntunum sem ger\u00f0ar eru \u00ed gegnum <strong>hugspil.is<\/strong> (vefs\u00ed\u00f0an). \u00deessi sendingarstefna \u00fatsk\u00fdrir sendingara\u00f0fer\u00f0ir okkar, kostna\u00f0, \u00e1\u00e6tla\u00f0an afhendingart\u00edma og tengdar verklagsreglur.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">1. Uppl\u00fdsingar um fyrirt\u00e6ki\u00f0<\/h3>\n\n\n\n<p class=\"ext-animate--on\"><strong>Nafn fyrirt\u00e6kisins<\/strong>: TORI EHF <strong>Skr\u00e1ningarn\u00famer<\/strong>: 620126-2760 <strong>VSK-n\u00famer<\/strong>: 160236 <strong>Skr\u00e1\u00f0 heimilisfang<\/strong>: Dunhagi 18, Reykjav\u00edk, 107, \u00cdsland <strong>T\u00f6lvup\u00f3stur<\/strong>: <a href=\"mailto:info@hugspil.is\" target=\"_blank\" rel=\"noreferrer noopener\">info@hugspil.is<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">2. Afhendingarsta\u00f0ir<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Vi\u00f0 sendum n\u00fa a\u00f0allega innan <strong>\u00cdsland<\/strong>. Al\u00fej\u00f3\u00f0leg sendingar\u00fej\u00f3nusta getur veri\u00f0 \u00ed bo\u00f0i til \u00e1kve\u00f0inna \u00e1fangasta\u00f0a (t.d. annarra EES-r\u00edkja) \u2014 frambo\u00f0, kostna\u00f0ur og allar toll- og innflutningsgj\u00f6ld ver\u00f0a s\u00fdnd vi\u00f0 grei\u00f0slu. Vi\u00f0skiptavinir utan \u00cdslands bera \u00e1byrg\u00f0 \u00e1 \u00f6llum vi\u00f0eigandi innflutningssk\u00f6ttum, gj\u00f6ldum, vir\u00f0isaukaskatti e\u00f0a gj\u00f6ldum fyrir tollafgrei\u00f0slu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">3. Flutningsa\u00f0ilar og flutningsa\u00f0fer\u00f0ir<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Vi\u00f0 vinnum me\u00f0 \u00e1rei\u00f0anlegum \u00edslenskum sendinga\u00fej\u00f3nustum til a\u00f0 tryggja \u00f6rugga og \u00fe\u00e6gilega afhendingu:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\"><strong>Dropp<\/strong> \u2014 \u00de\u00e6gilegur \u00e1fangi \u00e1 fj\u00f6lm\u00f6rgum Dropp-sta\u00f0setningum (t.d. hj\u00e1 sm\u00e1s\u00f6lua\u00f0ilum, \u00fej\u00f3nustust\u00f6\u00f0vum) um allt \u00cdsland, e\u00f0a heimsendingarm\u00f6guleikar \u00fear sem \u00fea\u00f0 er \u00ed bo\u00f0i.<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>P\u00f3sturinn<\/strong> (P\u00f3sturinn \u00e1 \u00cdslandi) \u2014 Sta\u00f0la\u00f0 p\u00f3stdreifing, \u00fear \u00e1 me\u00f0al heimsending (\u00fear sem bo\u00f0i\u00f0 er upp \u00e1) e\u00f0a s\u00f3kn \u00e1 p\u00f3sth\u00fasum\/pakkah\u00f3lfum.<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>Leit Lei\u00f0<\/strong> \u2014 Sveigjanleg afhendingar\u00fej\u00f3nusta, oft notu\u00f0 fyrir afhendingar sama dag e\u00f0a fyrirhuga\u00f0ar afhendingar \u00e1 h\u00f6fu\u00f0borgarsv\u00e6\u00f0inu (Reykjav\u00edk og n\u00e1grenni), hentar fyrir br\u00fdn e\u00f0a s\u00e9rt\u00e6k \u00fearfir.<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on\">Fyrir hendi sendim\u00f6guleikar r\u00e1\u00f0ast af afhendingarheimilisfangi \u00fe\u00ednu, st\u00e6r\u00f0\/\u00feyngd p\u00f6ntunar og v\u00f6rutegund. \u00de\u00fa getur vali\u00f0 upp\u00e1halds a\u00f0fer\u00f0ina \u00fe\u00edna vi\u00f0 grei\u00f0slu (\u00fear sem s\u00fdndar eru fleiri en einn kostur).<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">4. Sendingarkostna\u00f0ur<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Sendingarkostna\u00f0ur er reikna\u00f0ur sj\u00e1lfkrafa \u00ed grei\u00f0sluferlinu \u00fat fr\u00e1:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">\u00deyngd og m\u00e1l hlutanna \u00ed p\u00f6ntuninni \u00feinni,<\/li>\n\n\n\n<li class=\"ext-animate--on\">Valdin sendingara\u00f0fer\u00f0\/sendingara\u00f0ili,<\/li>\n\n\n\n<li class=\"ext-animate--on\">Afhendingarheimilisfangi\u00f0 \u00feitt (t.d. h\u00f6fu\u00f0borgarsv\u00e6\u00f0i vs. dreifb\u00fdli \u00cdslands),<\/li>\n\n\n\n<li class=\"ext-animate--on\">Allar vi\u00f0eigandi vi\u00f0b\u00f3targj\u00f6ld (t.d. fyrir afskekkta sta\u00f0i e\u00f0a hra\u00f0\u00fej\u00f3nustu).<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on\">Kostna\u00f0ur er s\u00fdndur gagns\u00e6i \u00e1\u00f0ur en \u00fe\u00fa grei\u00f0ir. Vi\u00f0 b\u00e6tum ekki vi\u00f0 falnum gj\u00f6ldum. \u00d3keypis sending getur \u00e1tt vi\u00f0 um pantanir yfir \u00e1kve\u00f0nu l\u00e1gmarksver\u00f0i e\u00f0a \u00e1 tilteknum kynningart\u00edmabilum (sk\u00fdrt teki\u00f0 fram \u00e1 vefs\u00ed\u00f0unni e\u00f0a v\u00f6rus\u00ed\u00f0um).<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">5. Afhendingart\u00edmar og \u00e1\u00e6tlanir<\/h3>\n\n\n\n<p class=\"ext-animate--on\">\u00c1\u00e6tla\u00f0ir afhendingart\u00edmar eru s\u00fdndir \u00ed grei\u00f0sluferlinu og eru \u00e1\u00e6tla\u00f0ir. \u00deeir r\u00e1\u00f0ast af flutningsa\u00f0ila, sta\u00f0setningu \u00feinni og afgrei\u00f0slut\u00edma p\u00f6ntunar.<\/p>\n\n\n\n<p class=\"ext-animate--on\">Venjulegar \u00e1\u00e6tlanir (innan \u00cdslands, virka daga, \u00e1n helga\/fr\u00eddaga):<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\"><strong>Dropp<\/strong> S\u00f6fnun e\u00f0a afhending: 1\u20134 virkir dagar (oft hra\u00f0ar \u00ed \u00fe\u00e9ttb\u00fdli; tilkynning send \u00feegar pakkinn er tilb\u00fainn til s\u00f6fnunar).<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>P\u00f3sturinn<\/strong>1\u20135 virkir dagar (flj\u00f3tlegra \u00e1 h\u00f6fu\u00f0borgarsv\u00e6\u00f0inu; heimakoma getur krafist SMS-tilkynningar).<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>Leit Lei\u00f0<\/strong>Sama dag e\u00f0a n\u00e6sta dag m\u00f6gulegt \u00e1 h\u00f6fu\u00f0borgarsv\u00e6\u00f0inu \u00ed Reykjav\u00edk fyrir vi\u00f0eigandi pantanir; venjulegar afhendingar yfirleitt 1\u20133 virkir dagar.<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on\">Vi\u00f0 vinnum \u00far p\u00f6ntunum og afhendum \u00fe\u00e6r til flutningsa\u00f0ila innan <strong>1\u20133 virkir dagar<\/strong> (venjulega hra\u00f0ari fyrir v\u00f6rur sem eru til \u00e1 lager). Seinkun getur or\u00f0i\u00f0 vegna mikillar eftirspurnar, ve\u00f0urs, flutningsvandam\u00e1la e\u00f0a rangra heimilisfangauppl\u00fdsinga. Vi\u00f0 berum ekki \u00e1byrg\u00f0 \u00e1 flutningsseinkunum sem eru utan okkar stj\u00f3rn.<\/p>\n\n\n\n<p class=\"ext-animate--on\">\u00de\u00fa f\u00e6r\u00f0 rekjan\u00famer (ef \u00fea\u00f0 er tilt\u00e6kt) me\u00f0 t\u00f6lvup\u00f3sti \u00feegar p\u00f6ntunin er send af sta\u00f0. Fylgstu me\u00f0 pakkanum beint \u00e1 vefs\u00ed\u00f0u flutningsa\u00f0ilans e\u00f0a \u00e1 st\u00f6\u00f0u p\u00f6ntunarinnar okkar.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">6. P\u00f6ntunavinnsla og afhending<\/h3>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Pantanir sem berast fyrir daglegan lokunart\u00edma okkar (venjulega s\u00ed\u00f0degis) eru afgreiddar sama dag e\u00f0a n\u00e6sta virkan dag.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Vi\u00f0 sendum eing\u00f6ngu \u00e1 virkum d\u00f6gum (m\u00e1nudag\u2013f\u00f6studag, \u00e1n \u00edslenskra fr\u00eddaga).<\/li>\n\n\n\n<li class=\"ext-animate--on\">Vi\u00f0 sta\u00f0festum birg\u00f0ir og grei\u00f0slu \u00e1\u00f0ur en sending fer af sta\u00f0.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">7. \u00c1h\u00e6tta \u00e1 tapi og eignarr\u00e9ttur<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Eignarr\u00e9ttur a\u00f0 v\u00f6runni flyst til \u00fe\u00edn vi\u00f0 afhendingu (e\u00f0a vi\u00f0 m\u00f3tt\u00f6ku). \u00c1h\u00e6tta \u00e1 tapi e\u00f0a skemmdum flyst \u00feegar \u00fe\u00fa (e\u00f0a m\u00f3ttakandi sem \u00fe\u00fa hefur tilnefnt) tekur vi\u00f0 v\u00f6runni.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">8. Afhendingarvandam\u00e1l<\/h3>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\"><strong>Rangt heimilisfang<\/strong>Ef afhending mistekst vegna rangrar e\u00f0a \u00f3fullkominnar heimilisfangsuppl\u00fdsingar sem \u00fe\u00fa gafst upp, kunna aukagj\u00f6ld a\u00f0 falla \u00e1 endurafhendingu e\u00f0a endurkomu.<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>Misheppna\u00f0ar afhendingartilraunir<\/strong>Flutningsa\u00f0ilar geta skili\u00f0 eftir tilkynningar e\u00f0a reynt endur\u00fatg\u00e1fu. \u00d3s\u00f3ttar pakkar kunna a\u00f0 vera sendar aftur til okkar eftir geymslut\u00edma flutningsa\u00f0ilans (t.d. 7\u201330 daga eftir flutningsa\u00f0ila), og \u00fe\u00e9r g\u00e6ti veri\u00f0 rukka\u00f0 fyrir endursendingar- e\u00f0a endurbirg\u00f0argj\u00f6ld.<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>Skemmd e\u00f0a t\u00fdnd pakkasendingar<\/strong>: Tilkynna vandam\u00e1l innan <strong>sj\u00f6 dagar<\/strong> um m\u00f3tt\u00f6ku (e\u00f0a \u00e1\u00e6tla\u00f0a afhendingu fyrir t\u00fdndar v\u00f6rur) me\u00f0 t\u00f6lvup\u00f3sti <a href=\"mailto:info@hugspil.is\" target=\"_blank\" rel=\"noreferrer noopener\">info@hugspil.is<\/a> me\u00f0 lj\u00f3smyndum (ef skemmdir eru) og p\u00f6ntunaruppl\u00fdsingum. Vi\u00f0 vinnum me\u00f0 flutningsa\u00f0ilanum til a\u00f0 leysa \u00far b\u00f3takr\u00f6fum.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">9. Skil og endurgrei\u00f0slur vegna sendinga<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Sj\u00e1\u00f0u okkar s\u00e9rst\u00f6ku <strong>Endurgrei\u00f0slu- og skilarreglur<\/strong> uppl\u00fdsingar um skilar\u00e9tt, afturk\u00f6llunar\u00e9tt (14 daga fyrir neytendur), galla\u00f0a v\u00f6ru og endurgrei\u00f0slur (\u00fear me\u00f0 tali\u00f0 sendingarkostna\u00f0 \u00ed vi\u00f0eigandi tilvikum).<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Ef \u00fe\u00fa n\u00fdtir r\u00e9tt \u00feinn til a\u00f0 draga til baka kaup og skilar v\u00f6rum, ber\u00f0 \u00fe\u00fa beinu kostna\u00f0inn vi\u00f0 endursendingu, nema vi\u00f0 h\u00f6fum vanr\u00e6kt a\u00f0 uppl\u00fdsa \u00feig um \u00feetta.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Fyrir g\u00f6llu\u00f0 e\u00f0a ekki samr\u00e6md v\u00f6rur grei\u00f0um vi\u00f0 sanngjarna endursendingarkostna\u00f0.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">10. Breytingar \u00e1 \u00feessari stefnu<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Vi\u00f0 g\u00e6tum uppf\u00e6rt \u00feessa sendingarstefnu. Breytingar ver\u00f0a birtar h\u00e9r me\u00f0 uppf\u00e6r\u00f0um gildist\u00f6kudegi. Mikilv\u00e6gar breytingar kunna a\u00f0 vera tilkynntar me\u00f0 t\u00f6lvup\u00f3sti e\u00f0a me\u00f0 \u00e1berandi tilkynningu \u00e1 vefs\u00ed\u00f0unni.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">11. Haf\u00f0u samband<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Spurningar um sendingu, rekjanleika e\u00f0a afhendingu? Netp\u00f3stur: <a href=\"mailto:info@hugspil.is\" target=\"_blank\" rel=\"noreferrer noopener\">info@hugspil.is<\/a> Heimilisfang: TORI EHF, Dunhagi 18, Reykjav\u00edk, 107, \u00cdsland<\/p>\n\n\n\n<p class=\"ext-animate--on\">Takk fyrir a\u00f0 versla hj\u00e1 hugspil.is! Vi\u00f0 stefnum a\u00f0 \u00fev\u00ed a\u00f0 koma p\u00f6ntuninni \u00feinni til \u00fe\u00edn hratt og \u00f6rugglega.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Effective Date: March 13, 2026 TORI EHF (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) is pleased to offer shipping on eligible orders placed through hugspil.is (the &#8220;Website&#8221;). This Shipping Policy explains our shipping methods, costs, delivery estimates, and related procedures. 1. Company Information Company name: TORI EHF Registration number: 620126-2760 VAT number: 160236 Registered address: Dunhagi 18, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-87","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/pages\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/comments?post=87"}],"version-history":[{"count":1,"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/pages\/87\/revisions"}],"predecessor-version":[{"id":88,"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/pages\/87\/revisions\/88"}],"wp:attachment":[{"href":"https:\/\/www.hugspil.is\/is\/wp-json\/wp\/v2\/media?parent=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}