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        "rendered": "<p class=\"ext-animate--on\"><\/p>\n\n\n\n<p class=\"ext-animate--on\"><strong>Shipping Policy<\/strong> <strong>Effective Date: March 13, 2026<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on\"><strong>TORI EHF<\/strong> (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) is pleased to offer shipping on eligible orders placed through <strong>hugspil.is<\/strong> (the &#8220;Website&#8221;). This Shipping Policy explains our shipping methods, costs, delivery estimates, and related procedures.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">1. Company Information<\/h3>\n\n\n\n<p class=\"ext-animate--on\"><strong>Company name<\/strong>: TORI EHF <strong>Registration number<\/strong>: 620126-2760 <strong>VAT number<\/strong>: 160236 <strong>Registered address<\/strong>: Dunhagi 18, Reykjav\u00edk, 107, Iceland <strong>Email<\/strong>: <a href=\"mailto:info@hugspil.is\" target=\"_blank\" rel=\"noreferrer noopener\">info@hugspil.is<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">2. Shipping Destinations<\/h3>\n\n\n\n<p class=\"ext-animate--on\">We currently ship primarily within <strong>Iceland<\/strong>. International shipping may be available for select destinations (e.g., other EEA countries) \u2014 availability, costs, and any customs\/import duties will be displayed at checkout. Customers outside Iceland are responsible for any applicable import taxes, duties, VAT, or customs clearance fees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">3. Shipping Carriers and Methods<\/h3>\n\n\n\n<p class=\"ext-animate--on\">We partner with reliable Icelandic delivery services to ensure safe and convenient delivery:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\"><strong>Dropp<\/strong> \u2014 Convenient pickup at numerous Dropp locations (e.g., retail partners, service points) across Iceland, or home delivery options where available.<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>P\u00f3sturinn<\/strong> (Iceland Post) \u2014 Standard postal delivery, including home delivery (where offered) or pickup at post offices\/parcel lockers.<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>Leit Lei\u00f0<\/strong> \u2014 Flexible delivery service, often used for same-day or scheduled deliveries in the capital area (Reykjav\u00edk and surroundings), suitable for urgent or specific needs.<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on\">The available shipping options depend on your delivery address, order size\/weight, and product type. You can select your preferred method during checkout (where multiple options are shown).<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">4. Shipping Costs<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Shipping costs are calculated automatically at checkout based on:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">The weight and dimensions of the items in your order,<\/li>\n\n\n\n<li class=\"ext-animate--on\">The selected shipping method\/carrier,<\/li>\n\n\n\n<li class=\"ext-animate--on\">Your delivery address (e.g., capital area vs. rural Iceland),<\/li>\n\n\n\n<li class=\"ext-animate--on\">Any applicable surcharges (e.g., for remote areas or express service).<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on\">Costs are displayed transparently before you complete payment. We do not add hidden fees. Free shipping may apply to orders above a certain threshold or during promotions (clearly stated on the Website or product pages).<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">5. Delivery Times and Estimates<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Estimated delivery times are provided at checkout and are approximate. They depend on the carrier, your location, and order processing time.<\/p>\n\n\n\n<p class=\"ext-animate--on\">Typical estimates (within Iceland, business days, excluding weekends\/holidays):<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\"><strong>Dropp<\/strong> pickup or delivery: 1\u20134 business days (often faster in urban areas; notification sent when package is ready for pickup).<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>P\u00f3sturinn<\/strong>: 1\u20135 business days (faster in the capital region; home delivery may require SMS notification).<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>Leit Lei\u00f0<\/strong>: Same-day or next-day possible in the Reykjav\u00edk capital area for eligible orders; standard deliveries usually 1\u20133 business days.<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on\">We process and hand over orders to the carrier within <strong>1\u20133 business days<\/strong> (usually faster for in-stock items). Delays may occur due to high demand, weather, carrier issues, or incorrect address details. We are not liable for carrier delays beyond our control.<\/p>\n\n\n\n<p class=\"ext-animate--on\">You will receive a tracking number (where available) by email once the order ships. Track your package directly via the carrier\u2019s website or our order status page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">6. Order Processing and Handover<\/h3>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Orders placed before our daily cutoff (typically afternoon) are processed the same or next business day.<\/li>\n\n\n\n<li class=\"ext-animate--on\">We ship only on business days (Monday\u2013Friday, excluding Icelandic public holidays).<\/li>\n\n\n\n<li class=\"ext-animate--on\">We verify stock and payment before shipping.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">7. Risk of Loss and Title<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Title to the goods passes to you upon delivery (or pickup). Risk of loss\/damage transfers when you (or your designated recipient) receive the goods.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">8. Delivery Issues<\/h3>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\"><strong>Incorrect address<\/strong>: If delivery fails due to an incorrect\/incomplete address provided by you, additional fees may apply for redelivery or return.<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>Failed delivery attempts<\/strong>: Carriers may leave notices or attempt redelivery. Unclaimed packages may be returned to us after the carrier\u2019s hold period (e.g., 7\u201330 days depending on carrier), and you may be charged return shipping or restocking fees.<\/li>\n\n\n\n<li class=\"ext-animate--on\"><strong>Damaged or lost packages<\/strong>: Report issues within <strong>7 days<\/strong> of receipt (or expected delivery for lost items) by emailing <a href=\"mailto:info@hugspil.is\" target=\"_blank\" rel=\"noreferrer noopener\">info@hugspil.is<\/a> with photos (if damaged) and order details. We work with the carrier to resolve claims.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">9. Returns and Refunds Related to Shipping<\/h3>\n\n\n\n<p class=\"ext-animate--on\">See our separate <strong>Refund and Returns Policy<\/strong> for details on returns, right of withdrawal (14 days for consumers), faulty goods, and refunds (including shipping costs in eligible cases).<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">If you exercise your right of withdrawal and return goods, you bear the direct cost of return shipping unless we failed to inform you of this.<\/li>\n\n\n\n<li class=\"ext-animate--on\">For faulty\/non-conforming goods, we cover reasonable return shipping costs.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">10. Changes to This Policy<\/h3>\n\n\n\n<p class=\"ext-animate--on\">We may update this Shipping Policy. Changes will be posted here with an updated effective date. Significant changes may be notified via email or prominent notice on the Website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">11. Contact Us<\/h3>\n\n\n\n<p class=\"ext-animate--on\">Questions about shipping, tracking, or delivery? Email: <a href=\"mailto:info@hugspil.is\" target=\"_blank\" rel=\"noreferrer noopener\">info@hugspil.is<\/a> Address: TORI EHF, Dunhagi 18, Reykjav\u00edk, 107, Iceland<\/p>\n\n\n\n<p class=\"ext-animate--on\">Thank you for shopping with hugspil.is! We aim to get your order to you quickly and safely.<\/p>",
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        "rendered": "<p>Shipping Policy Effective Date: March 13, 2026 TORI EHF (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) is pleased to offer shipping on eligible orders placed through hugspil.is (the &#8220;Website&#8221;). This Shipping Policy explains our shipping methods, costs, delivery estimates, and related procedures. 1. Company Information Company name: TORI EHF Registration number: 620126-2760 VAT number: 160236 Registered address: Dunhagi 18, [&hellip;]<\/p>",
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